Join our team

Our team brings together a diverse range of professionals from all industries and sectors, each with their own skills and insights that make our work shine. While we’re unique in our experiences, we’re united in our goal of making it easier for financial professionals to showcase their expertise. Want to join us on our mission? Our next opening could be the perfect opportunity for you!

Creating opportunities that work for everyone

We’re doing our part to create a better world by giving people a voice, fighting bias, and advancing equity in everything we do. It’s an ethos that starts in the way we hire our people, and carries through to our workplace culture and the tools we deliver to our clients. We know there’s always more we can do to tackle inequalities, so we’re committed to driving incremental yet meaningful change — every single day.

Our community is at the heart of what we do

Business is better when people feel connected. It’s why we’re working to ensure our company is more than a tool for businesses — we’re a community that supports, celebrates, and guides our clients. It doesn’t matter if you’re at the starting line or ready to transform your current marketing, our mission is to keep you ahead of the competition by enabling you to market effectively and efficiently across every channel.

We are FMG

We inspire each other

While our tools transform the lives of financial professionals, that’s not where our edge comes from. It comes from our people. With a team that connects and collaborates every day, we’re delivering results the FMG way!

We have a passion for progress

We’re on a mission to make a meaningful difference for our people, our customers and our community. We’re constantly looking for new and better ways to work so that you can reimagine the possibilities.

We can laugh at ourselves

The way we do things is just as important as what we do. We give our time, hands, and hearts to our customers - and we have plenty of fun along the way! When everyone enjoys what they do, it shows in our results.

We stop, collaborate, and listen

Our success is the result of great people, dynamic innovation and a culture that gives everyone a platform. As an organization that thrives on diverse thinking, we want everyone to feel valued, respected, and heard – whether you’re a client or part of the team.

Contact Our People Team Today: [email protected]

Our people are our priority

Short and long term disability, EAPs, and life insurance

Added medical, dental, and vision insurance support

Health savings account

Paid maternity and paternity leave

Generous paid vacation and holiday policies

Fully vested 401(k) plan

Available roles

Filter

Customer Service

Customer Service Representative (Remote)
Department: Customer Service Type: Full Time Remote friendly position!

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves. We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG Suite started 10 years ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor. Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

At FMG Suite, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG Suite strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.
  • Optional Alternate 9-80 Work Schedule – with every other Friday off!
  • Generous paid Holiday schedule with a paid Winter Holiday Shutdown week!
  • Paid Vacation and Sick Leave
  • Robust Insurance Plan including:
    • Medical with $0 co-pay Telehealth plan
    • Dental
    • Vision
    • Health Savings Account (HSA) with generous employer contributions
    • Flexible Spending Accounts (FSA)
    • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
    • Company-paid Short & Long Term Disability coverage
    • Company-paid Employee Assistance Program (EAP)
    • Matching 401(k) with immediate full vesting
  • Paid Parental Leave
  • On Demand Pay – allows access to a portion of your earned wages prior to the payday!

Summary:

The Customer Service Representative (CSR) role is the front face of our company. As a CSR, you will be communicating with clients on a daily basis. You will spend most of your time on the phone helping clients with multiple requests from making simple website edits to troubleshooting complex technical issues. You will also be following up and communicating with clients via email to resolve support tickets/cases. If you are a proactive person looking to solve problems and help customers, this may be the role for you.

Overview:

  • Interact with FMG Suite customers to provide product and service information about their website and marketing software.
  • Resolve product and service problems with high independence, but collaborative team efforts.
  • Provide support over phone, chat, and emails.
  • Ensure all work is complete for your backlog of cases.

Compensation Information:

Hourly Pay Range: $15 + Monthly Incentives

Job Type:

Full-time positions available.

Job Functions and Responsibilities:

  • Assist customers who have questions on FMG Suite’s products websites and marketing.
  • Provide accurate and timely customer service by phone, chat, and email.
  • Handle complex and high-level, escalated inquiries from customers.
  • Work with FMG’s Customer Service tools (Salesforce, FMG Suite’s Advisor Admin, Google Docs, etc.) to resolve customer issues and set up customer appointments.
  • Record detailed notes about interactions with customers.
  • Report bugs and other issues on platforms to developers.
  • Prepare and update customer activity reports as needed.
  • Communicate and coordinate with internal departments.
  • Provide feedback to management on customer experience and customer likes/dislikes about FMG’s products.
  • Exercise patience and understanding when a client is frustrated.
  • Efficiently solve tickets with quality information and service.
  • Work with our development team to complete custom coding requests from clients.
  • All other duties as assigned

Essential Behaviors and Characteristics:

  • A great communicator, written and verbal.
  • A proactive problem solver.
  • Someone willing to look for the answer as well as ask questions.
  • Ability to work well individually and in a team environment.
  • Offers exceptional customer service with every interaction, actively seeking opportunities to give positive, memorable service.
  • Listens carefully and thoughtfully, and works collaboratively to help anyone in need.
  • Exhibits a caring, positive, and cheerful attitude; is adaptable, positive and supportive, even during stressful situations.
  • Self-directed learner.

Required Education and Experience

  • Proficiency and fluency in speaking, understanding, reading, and writing English
  • Must be able to type 50+ words per minute
FMG Suite is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected] You can find out more about what it’s like to work at FMG Suite by visiting https://fmgsuite.com/about-us/

Finance

Manager Financial Planning & Analysis (Remote)
Department: Finance Type: Full Time

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves. We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG started 10 years ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor. Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.
  • Optional Alternate 9-80 Work Schedule – with every other Friday off
  • Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
  • Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave.
  • Robust Insurance Plan including:
    • Medical with $0 co-pay Telehealth plan
    • Dental
    • Vision
    • Health Savings Account (HSA) with generous employer contributions
    • Flexible Spending Accounts (FSA)
    • Company-paid Life Insurance and Accidental Death &
    • Dismemberment (AD&D) coverage
    • Company-paid Short & Long Term Disability coverage
    • Company-paid Employee Assistance Program (EAP)
  • Matching 401(k) with immediate full vesting
  • Employee Events Committee that plans fun in-person and virtual events
  • On Demand Pay – allows access to a portion of your earned wages prior to the payday
  • Work computer equipment is provided to help you succeed 🙂

About the Manager of FP&A Role

FMG is seeking a Manager of FP&A to manage the financial planning and analysis function for our fast-paced and growth-oriented SaaS company. The ideal candidate will partner with senior management to build financial forecasts, communicate key insights, and drive company-level forecasting and reporting. The Manager of FP&A is responsible for gathering, analyzing, and summarizing financial recommendations for the company. This position reports to the CFO of FMG.

Primary Responsibilities

  • Financial Planning and Analysis: Partner with the CFO, CEO, and Management team to formulate Budgets, Forecasts, and the long-term business model.
  • Monthly Reporting: Coordinate with the Accounting team in helping to successfully close the books each month and prepare financial reports for the company’s management team and Board of Directors.
  • Data Analysis: Model and evaluate data, realize areas of improvement, and recommend solutions to problems.
  • KPI Reporting: Coordinate with department heads across the organization to ensure the timely and accurate collection of key information necessary to the planning process.
  • Forecasting: Provide ongoing short- and long-term forecasts and assumptions, in partnership with financial leadership.
  • Program Performance: Track the performance of new programs/initiatives against KPIs. Provide results, insights, and recommendations when required.
  • Continuous Improvement: Discover and implement improvements throughout the department to ensure that the team is a respected asset to the company.

Skills and Qualifications

  • Bachelor’s degree in finance, business administration, or a related field.
  • 3-5 years of progressive FP&A experience.
  • Extensive knowledge of budgeting, forecasting, and auditing.
  • Expert spreadsheet skills a must.
  • SAAS and Private Equity ownership familiarity a plus.
  • Experience working with Quickbooks and SalesForce a plus.
  • Sound and well-rounded judgment of all aspects of the business.
  • Strong presentation and interpersonal skills along with excellent written and verbal communication skills.
  • Exceptional critical thinking and analytical skills with solid business and financial acumen.
FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/

Professional Services

Senior Marketing Specialist (Remote)
Department: Professional Services Type: Full Time

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves. We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG started over a decade ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor. Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.
  • Optional Alternate 9-80 Work Schedule – with every other Friday off
  • Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
  • Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave.
  • Robust Insurance Plan including:
  • Medical with $0 co-pay Telehealth plan
  • Dental
  • Vision
  • Health Savings Account (HSA) with generous employer contributions
  • Flexible Spending Accounts (FSA)
  • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
  • Company-paid Short & Long Term Disability coverage
  • Company-paid Employee Assistance Program (EAP)
  • Matching 401(k) with immediate full vesting
  • Employee Events Committee that plans fun in-person and virtual events
  • On Demand Pay – allows access to a portion of your earned wages prior to the payday
  • Work computer equipment is provided to help you succeed 🙂

About the Role

The FMG Senior Marketing Specialist is a creative and resourceful individual who provides support to customers and ensures an exceptional customer experience. This individual will have intimate knowledge of the FMG services and products and will guide customers in executing marketing strategies utilizing FMG’s products and tools. Your ability to deliver an exceptional customer experience through all your interactions with members will be vital to your success. Primary Responsibilities & Expectations
  • Provide ongoing support to customers and staff
  • Provide knowledge of FMG products and services
  • Provide basic understanding of compliance relationships through FMG
  • Provide basic knowledge of all departments’ processes and procedures
  • Access to a private & secure workspace, free from distractions
  • Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
  • An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)

Skills and Qualifications

  • Primary account management while providing the best possible introduction to the program and the highest level of ongoing support to customers who have purchased our highest level of service.
  • Provide specific advice to customers to help them identify and resolve challenges, and continuously move their marketing forward.
  • Respond to customer inquiries and requests for assistance by telephone or email.
  • Keep records of customer interactions, details of inquiries, comments and complaints.
  • Promptly respond to customers’ concerns and provide solutions.
  • Proactively manage personal workload and readily communicate the need for additional support to lead or manager.
  • Understand client goals and provide suggestions based on account history and current needs.
  • Assist your customers in leveraging the marketing tools within the FMG
  • Dashboard to include client/prospect segmentation.
  • Onboard new customers through a process that typically takes place over a series of two to three (2-3) calls over the course of fifteen (15) to thirty (30) days.
  • You will share and review a monthly content calendar and a marketing strategy with each of your customers within your book of business
FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/

Sales

Sales Development Representative (Remote)
Department: Sales
Type: Full Time

Remote Friendly Position!

About Our Culture

FMG Suite began 10 years ago and now has 300+ (and growing!) employees connected across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor. Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

At FMG Suite, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

What We Do

We’re a marketing software company serving 25,000+ small business owners, primarily financial advisors and insurance agents. Generally, these growth-oriented businesses don’t have dedicated marketing departments but know they need to market themselves. Our software helps them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content, helping our customers build better relationships with their clients with less hands-on effort.

Our Employee Benefits

FMG Suite strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.

  • Optional Alternate 9-80 Work Schedule – with every other Friday off!
  • Generous paid Holiday schedule with a paid Winter Holiday Shutdown week!
  • Paid Vacation and Sick Leave
  • Robust Insurance Plan including:
    • Medical with $0 co-pay Telehealth plan
    • Dental
    • Vision
    • Health Savings Account (HSA) with generous employer contributions
    • Flexible Spending Accounts (FSA)
    • Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
    • Company-paid Short & Long Term Disability coverage
    • Company-paid Employee Assistance Program (EAP)
  • Matching 401(k) with immediate full vesting
  • Paid Parental Leave
  • On Demand Pay – allows access to a portion of your earned wages prior to the payday!

About the Role

Our dynamic Sales team is looking for individuals to join our Sales Development Representative (SDR) team who can work with “New” prospects and warm leads setting appointments for our Senior Account Executive team. SDR’s will help us increase the appetite for our products to Financial & Insurance professionals by demonstrating the benefits of our award winning products and services that help take our clients businesses to the next level. You will experience our inspiring team spirit on a daily basis, as you play a key role in helping our clients reach their professional goals. This is a unique opportunity to gain valuable experience on the front line of the sales process, paving the way for new sales opportunities while working with a tight-knit team that loves to win and have fun. Success in this role can lead to additional sales career advancement along with financial growth.

Primary Responsibilities

  • Develop opportunities through cold-call prospecting, email promotions & follow up on leads
  • Utilize Salesforce to ensure activities are documented
  • Prospect to C-Level Financial Advisors and Insurance Agencies
  • Maintain a working knowledge of company products
  • Create rapport, credibility & build trust based relationships
  • Be resilient & persistent
  • Attend Sales training and team meetings
  • Responsible for achievement of sales goals/targets
  • Comply with company policies and procedures

Skills and Qualifications

  • Excellent oral & written communication skills
  • Eagerness to learn, take direction & incorporate feedback into work
  • Highly motivated with the ability to interact with professionals
  • Knowledge of standard business applications such as G Suite, Slack, Salesloft etc is a plus
  • CRM (Salesforce or equivalent) experience, a plus
  • Self-confident, self-motivated, driven, organized and solution oriented

FMG Suite is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information.  If you require accommodation to complete the application or interview process, please contact [email protected]

You can find out more about what it’s like to work at FMG Suite, by visiting https://fmgsuite.com/about-us/

 

Get our best marketing ideas in your inbox with our monthly newsletter
Your personal information will be kept confidential according to our privacy policy.
Get our best marketing ideas in your inbox with our monthly newsletter

Personal Information Form