How To Handle Clients’ Election Anxiety

Susan-Theder-sm

Written by Susan Theder

As a financial advisor, you may find that clients become increasingly anxious about market volatility during election seasons. While it’s not necessary to constantly discuss elections, having effective communication strategies in place can help ease client worries and reinforce their confidence in your guidance. Here are five proactive approaches to consider:

1. Create a Focused Content Resource

One thing you can do is develop a comprehensive “Election and Markets” guide that can be shared via email or your website. This resource should address common client concerns and highlight historical data showing the lack of a significant correlation between election outcomes and long-term market performance.

Key points to include:

  • Data from Vanguard shows that since 1853, stock markets have trended upward regardless of which party controls the White House or Congress.
  • Research from BlackRock indicates that over the past 120 years, the S&P 500 has returned 9.9% annually under Democratic presidents and 6.1% under Republican presidents, emphasizing that markets have grown under both parties.
  • A study by the CFA Institute found no statistically significant difference in stock market returns based on the political party of the president.

You can format this information as a concise report or infographic, making it easily digestible for clients. This approach not only informs clients but also positions you as a knowledgeable resource during uncertain times.

2. Use Visual Communication

Visual aids can be powerful tools for conveying complex information simply and effectively. So you’ll want to make use of charts and graphs to illustrate key points about market performance during and after election years. For example:

  • Create a chart showing the S&P 500’s performance across different presidencies, highlighting the long-term upward trend, regardless of the party in power.
  • Use a graph comparing the performance of staying invested versus moving to cash during election cycles to demonstrate the potential risks of making drastic portfolio changes because of a political event.
  • Consider using resources like YCharts to create customized visuals with your firm’s branding. These visuals can serve as effective conversation starters in meetings or as supplementary materials in your communications.


3. Personalize Communication for Anxious Clients

While broad communication strategies are essential, personalized outreach can make a significant impact on clients who are particularly worried. For these clients:

  • Schedule one-on-one conversations to discuss their specific concerns in detail.
  • Review their long-term financial plan and explain how it is designed to weather various political and economic scenarios.
  • Share relevant historical data during these conversations to provide reassurance. For instance, emphasize that markets have shown resilience following elections, often rebounding quickly after initial volatility.
  • Remember to keep them focused on their long-term financial goals rather than reacting to short-term political events.


4. Develop a Comprehensive FAQ Resource

Create a dedicated election FAQ page on your website that addresses common questions clients may have about the election and its potential impact on the markets. This resource should include:

  • Insights on historical market performance during election years;
  • Data demonstrating the lack of correlation between election outcomes and long-term market trends;
  • The risks associated with moving to cash as a result of short-term events; and
  • The importance of maintaining a long-term investment strategy.

Encourage clients to refer to this resource whenever they have questions or concerns. This not only empowers them with knowledge but also demonstrates your commitment to transparency and education.

5. Host a Focused Virtual Client Event

Another thing you can do is organize a onetime webinar or virtual town hall to discuss election-related market concerns comprehensively. This platform allows you to engage with multiple clients at once, providing a space for them to ask questions and express their worries. During this event:

  • Present data on how markets have historically performed during and after elections.
  • Reinforce the importance of focusing on long-term financial goals.
  • Address the common misconception that elections significantly impact long-term market performance.
  • Provide an overview of your firm’s approach to managing portfolios through various political and economic cycles.
  • Incorporate interactive elements, such as polls or Q&A sessions, to foster engagement and address specific client concerns in real time. This approach not only positions you as an expert but also strengthens client relationships by showing that you are attentive to their needs.

By implementing these strategies, you can proactively address election-related concerns and help clients maintain their focus on long-term financial objectives. Your ability to provide reassurance through data-driven insights and personalized communication will reinforce their trust in your expertise, ultimately guiding them through the noise of election season with confidence.

Remember, the goal is not to predict election outcomes or market movements, but to provide historical context and reinforce sound investment principles that withstand political cycles. By consistently emphasizing the long-term nature of your clients’ financial plans, you can help them avoid making emotional decisions they might make because of short-term political events.

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