Dated: November 2020
Unless otherwise defined in this Service Attachment, capitalized terms will have the meanings given to them in the Agreement. This Service Attachment governs your subscription to FMG’s Concierge Design Service.
1. Definitions.
2. Process. As part of the Concierge Design Service, starting as of the date of your Orientation Call, you will have a dedicated Website Specialist assisting you with your Website design for a period of thirty (30) calendar days OR three (3) Concierge Design Hours, whichever expires first. If you exhaust all of your Concierge Design Hours before the thirty (30) calendar days have expired, you may consult with your Website Specialist to purchase additional Concierge Design Hours at a rate of $75 per hour. Or, if after thirty (30) calendar days you still have Concierge Design Hours remaining, you may consult your Website Specialist to purchase an extension of an additional thirty (30) calendar days to complete your remaining Concierge Design Hours for a fee of $100.
The design process typically takes place over a series of two (2) phone calls with your Website Specialist as follows:
3. Your Responsibilities. Here are some useful pointers that will ensure a successful design process:
4. Your Responsibilities. You play an important role in helping us deliver a successful design process. You will be expected to follow our design schedule and process, provide requested information (including, but not limited to content, images, feedback, applicable domain names) in a timely manner, and monitor the compliance process. Your failure to provide timely feedback when requested may result in delays and subject you to additional charges. We will not be responsible for delays or your dissatisfaction resulting from your failure to abide by the terms herein.