September 2021
Unless otherwise defined in this Service Attachment, capitalized terms will have the meanings given to them in the Agreement. This Service Attachment governs your subscription to FMG Suite’s Elevate.
1. Definitions.
2. Process. Your Elevate Service will start upon your payment for the service. You will have an Elevate Marketing Strategist as your primary point of contact who will assist you with your Elevate services throughout the time you are an active Elevate customer. The Elevate service is an ongoing service that will assist you in marketing strategies and assist you in leveraging the marketing tools within the FMG Suite Dashboard to their fullest over the timeframe as described by your order. Within the first twelve (12) months of your Elevate service you will have a monthly marketing strategy call combined with a marketing coaching call. After the first twelve (12) months of your Elevate service, your marketing strategy calls will move to a quarterly basis. You will still receive access to the exclusive monthly Elevate Webinars. If you desire to continue receiving monthly Coaching calls, you will be required to renew the Coaching service at a rate of $1,200 annually. The onboarding portion of your Elevate service is a process that typically takes place over a series of calls for ninety (90) to a hundred twenty (120) days as follows:
3. Your Responsibilities. You play an important role in helping us deliver a successful process. You will be expected to follow our schedule and process as outlined by your Elevate Marketing Strategist. You will be expected to provide requested information (including, but not limited to content, images, feedback, applicable domain names, firm information and other information that will help us outline a successful marketing plan) in a timely manner, and monitor the compliance process. Your failure to provide timely feedback when requested may result in delays and subject you to additional charges. We will not be responsible for delays or your dissatisfaction resulting from your failure to abide by the terms herein.